Privacy Policy

Information we collect

When you submit our contact form, we collect the details you choose to provide, which may include:

• Name
• Business name
• Email address
• Primary project goal
• Message and any other information you include

We do not require an account to contact us, and we do not knowingly collect payment card details through this form.

How we use your information

We use contact form submissions to:

• Respond to your inquiry and discuss potential work together
• Understand your goals so we can recommend an appropriate next step
• Maintain basic records of conversations related to your project

We do not sell your personal information, and we do not use contact form submissions for third-party advertising.

How we share information

Form submissions may be stored in a Google Sheet we control so we can track and follow up on inquiries. Submissions may also be delivered to us by email through our email delivery provider (currently Resend) so we can reply to you. Those providers process the message content only to store or transmit it for us.

We may also disclose information if required by law, or if needed to protect the rights, safety, or property of Stone & Star or others.

Retention

We keep inquiry details for as long as needed to respond to you and manage an active or prospective client relationship. You may ask us to delete your inquiry information by emailing us using the contact details below.

Cookies and analytics

Our contact form itself does not set marketing cookies. The website may use essential technical storage needed for normal browsing and page behavior. If we add analytics or other tracking tools later, we will update this policy.

Children's privacy

Our services are intended for business owners and adults. We do not knowingly collect personal information from children under 13 through the contact form.

Your choices

You can choose not to submit the form. If you have already contacted us and would like a copy of what you sent, a correction, or deletion of your inquiry details, email us and we will help within a reasonable time.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the contact form after an update means you acknowledge the revised policy.

Contact us

Stone & Star is based in Bluff City, Tennessee, and serves the Tri-Cities and greater East Tennessee region.

Questions about this policy or your contact form submission can be sent through our Contact page.